Volume 13, Number 1

• Quality of Health Care Services ? A GAP Analysis Approach
  Ansuman Samal , Prof. (Dr.) Bibhuti Bhusan Pradhan , Prof. (Dr.) Jyotirmoyee Jena
  
• A Study on The Quality Parameters In Higher Education Setting
  Pragya Gupta , Dr. Neeraj Kaushik
  
• Adoption of United Payment Interface Application: An Empirical Investigation Using TAM Framework
  Dr. Ashutosh Nigam , Dr. Sima Kumari
  
• Examination of Relationship Between Determinants and Outcome of Customer Satisfaction for Online Retailing: A Delhi-NCR Study
  Dr. Pooja Goel , Dr. Nisha Gupta
  
• Influence of Employee Empowerment on Job Satisfaction: A Study of Consultancy Firms in Gurugram
  Dr. Luxmi , Ashu Vashisht
  
• A Study on Efficient Market Hypothesis in Hotels Sector in Indian Stock Market
  Supriya Sardana , Dr. Pardeep Gupta